Description
Operations Management examines how organizations design, manage, and improve the processes through which goods and services are produced and delivered. The book explores the key decisions involved in operations, including process design, capacity planning, supply network management, inventory, quality, scheduling, and the management of resources and technology. It also considers how operations can be improved through performance measurement, lean principles, and continuous improvement, while addressing the strategic role of operations in organizational competitiveness. By combining established operations concepts with practical business examples and applications, the book provides a strong foundation for students and professionals studying operations management, production, supply chain management, and business.
